Bloatfix support

Privacy Policy

Privacy PolicyEffective Date: February 15, 2026
Operator: Rowen Wittenbaker
Contact: [email protected]Bloatfix (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, how long we keep it, and your choices.1. ScopeThis Privacy Policy applies to your use of the Bloatfix mobile application and related services.2. Information We CollectWe collect the following categories of information:a) Information you provide
- Questionnaire and onboarding responses
- Face photos you voluntarily submit for analysisb) Information generated through app use
- Face analysis outputs (for example: jawline sharpness, under-eye definition, cheek definition, chin definition, cheekbone visibility)
- Personalized routine/plan data
- Task completion and progress historyc) Subscription and account-related information
- Anonymous app user identifier used for authentication and syncing
- Subscription entitlement status and related purchase-state informationd) Technical and security information
- Basic request and device/network metadata used for authentication, abuse prevention, and rate limitingWe do not use third-party advertising SDKs in the app based on current implementation.3. Face Data and AI ProcessingFace photos are user-selected and submitted voluntarily. Bloatfix uses selected face photos only to provide AI-powered cosmetic wellness face analysis and progress tracking.Face data collected:
- User-selected face photos submitted for analysis
- Face analysis outputs (for example: jawline sharpness, under-eye definition, cheek definition, chin definition, cheekbone visibility)How face data is used:
- To generate cosmetic wellness face analysis scores
- To compare visible progress over time
- To display face analysis and progress information in the appSelected face photos are sent to Bloatfix’s backend and OpenAI, our third-party AI analysis provider, for AI-powered face analysis. Face data is not used for Face ID, identity verification, advertising, or sale.Face analysis results may be stored in Supabase with your anonymous app account. Face photos may be temporarily processed or stored as needed to complete analysis and provide app functionality.User-generated face analysis data is retained until you delete it using the in-app “Delete My Data” feature or request deletion by contacting [email protected]. Temporary processing data, technical logs, and backups may be retained for operational, security, and recovery purposes for a limited period.The app asks for your permission before sending a selected face photo to Bloatfix’s backend and OpenAI for analysis.4. How We Use InformationWe use information to:
- Provide core app functionality (analysis, routine generation, progress tracking)
- Save and sync your data across app sessions
- Verify subscription access for paid features
- Maintain app security, reliability, and abuse prevention
- Improve app performance and service quality5. Legal Bases (where applicable)If laws such as GDPR/UK GDPR apply, we process data under one or more of:
- Performance of a contract (providing the app features you request)
- Legitimate interests (security, fraud prevention, service operation/improvement)
- Consent (where required by law)6. Sharing and DisclosureWe do not sell your personal information.We share information only with service providers that process data on our behalf to operate Bloatfix, including:
- Supabase (authentication and database)
- RevenueCat (subscription and entitlement management)
- OpenAI (AI-powered face photo analysis when you consent to submit a selected face photo)
- Vercel (backend hosting)
- Upstash Redis (rate limiting)We may also disclose information where required by law, legal process, or to protect rights, safety, and security.7. Data RetentionWe retain data for as long as needed to provide the app and related services, unless a longer period is required by law.General retention approach:
- User-generated app data is retained until you delete it or request deletion.
- User-generated face analysis results and related app data associated with your anonymous app account are retained until you delete them or request deletion.
- Limited subscription-memory state may be retained to support purchase history and restore functionality.
- Technical logs and backups may be retained for operational, security, and recovery purposes for a limited period.8. Data Deletion and Your ChoicesYou can delete user-generated app data using the in-app “Delete My Data” feature. This deletes user-generated data locally and from cloud app storage, including user-generated face analysis results and related app data associated with your anonymous app account.You may also request privacy-related help by contacting:
[email protected]When contacting us, include enough information to identify your app context (for example, device/platform details and request description) so we can process your request.9. Your Privacy RightsDepending on your location, you may have rights such as:
- Access to personal information
- Correction of inaccurate information
- Deletion of personal information
- Objection/restriction to certain processing
- Data portability
- Withdrawal of consent (where processing is based on consent)To exercise rights, email: [email protected]10. International Data TransfersYour information may be processed in countries other than your own, depending on where our service providers operate. We take reasonable steps to protect data in accordance with applicable law.11. SecurityWe use reasonable administrative, technical, and organizational safeguards designed to protect your information, including access controls, encryption/security measures for sensitive local data, authenticated backend checks, and abuse prevention controls such as rate limiting.No method of storage or transmission is completely secure, but we work to protect your data.12. Children’s PrivacyBloatfix is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us at [email protected] and we will take steps to delete it.13. Third-Party Platforms and Store ProvidersIn-app purchases and subscription billing are handled by Apple through the App Store under Apple’s terms and policies. Your use of Apple services is also subject to Apple’s applicable terms and privacy practices.14. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. We will post the updated version and update the Effective Date. Your continued use of the app after updates means the updated policy applies.15. Contact UsIf you have privacy questions or requests, contact:
[email protected]

Terms And Conditions

Last updated: February 15, 2026
App name: Bloatfix
Developer: Rowen Wittenbaker
Contact: [email protected]
Privacy Policy: https://bloatfix-legal.carrd.co/#privacypolicy## 1. Acceptance of Terms
By downloading, installing, accessing, or using Bloatfix (the “App”), you agree to these Terms and Conditions (“Terms”). If you do not agree, do not use the App.## 2. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will provide notice by updating the in-app Terms, our website, or other reasonable means. Continued use of the App after updated Terms take effect means you accept them.## 3. Eligibility
You must be at least 13 years old (or the minimum legal age in your jurisdiction) to use the App.## 4. License Grant
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial use on Apple-authorized devices you own or control, in accordance with Apple’s App Store terms.## 5. Prohibited Conduct
You agree not to:
- use the App for unlawful, harmful, or fraudulent purposes;
- interfere with App security, integrity, or availability;
- reverse engineer, decompile, disassemble, copy, or modify the App except as permitted by law;
- upload content you do not have rights to use;
- attempt unauthorized access to systems or data connected to the App.## 6. User Content
If you upload photos or other content, you represent you have all rights and permissions required to do so.
You grant us a limited license to process that content solely to provide App functionality (including analysis, storage, and display in your account context).## 7. Purchases and Subscriptions
If subscriptions or in-app purchases are offered:
- Payments are processed by Apple through your App Store account.
- Subscriptions auto-renew unless canceled at least 24 hours before the end of the then-current period.
- You can manage/cancel subscriptions in Apple ID account settings.
- Free trial terms shown in the App (if any) apply.
- Billing, cancellation, and refund handling is governed by Apple’s terms and policies.## 8. Apple Terms and Third-Party Beneficiary
These Terms are between you and Rowen Wittenbaker, not Apple. Apple has no obligation to provide maintenance or support services for the App except as required by law.
To the extent permitted by law, Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms and may enforce these Terms against you.## 9. Intellectual Property
The App and all related software, design, content, trademarks, and branding are owned by Rowen Wittenbaker or licensors and are protected by applicable intellectual property laws. No rights are granted other than as expressly set out in these Terms.## 10. Privacy
Your use of the App is also governed by our Privacy Policy: https://bloatfix-legal.carrd.co/#privacypolicy.## 11. No Medical Advice
Bloatfix is provided for informational and general wellness purposes only. It does not provide medical advice, diagnosis, or treatment, and is not a medical device.
Always seek advice from a qualified healthcare professional for medical concerns. Do not disregard or delay seeking medical advice based on App content.## 12. Safety and No Guaranteed Results
Any routines, suggestions, or analysis outputs are used at your own discretion and risk.
Results vary by individual. We do not guarantee specific appearance, health, fitness, or wellness outcomes.## 13. Service Availability
We may modify, suspend, limit, or discontinue all or part of the App at any time, including for maintenance, updates, security, legal, or operational reasons.## 14. Device and Account Security
You are responsible for maintaining the security of your device, Apple ID, and any credentials used with the App. You are responsible for activity through your device/account to the extent permitted by law.## 15. Disclaimer
To the maximum extent permitted by law, the App is provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.## 16. Limitation of Liability
To the extent permitted by law, Rowen Wittenbaker is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, data, goodwill, or use arising from or related to the App.To the extent permitted by law, our total aggregate liability for claims relating to the App is limited to the greater of:
(a) amounts you paid for the App and in-app purchases in the 12 months before the event giving rise to the claim; or
(b) AUD $100.Nothing in these Terms excludes, restricts, or modifies any non-excludable guarantee, right, or remedy you may have under the Australian Consumer Law or other applicable law.## 17. Indemnity
To the extent permitted by law, you agree to indemnify and hold harmless Rowen Wittenbaker from claims, liabilities, losses, damages, and reasonable legal costs to the extent caused by your:
- unlawful use of the App;
- breach of these Terms; or
- infringement of third-party rights.## 18. Suspension and Termination
We may suspend or terminate your access if you breach these Terms or where reasonably necessary for security, legal, or operational reasons.
On termination, your license to use the App ends immediately.## 19. Force Majeure
To the extent permitted by law, we are not liable for delay or failure caused by events beyond reasonable control, including natural disasters, war, civil unrest, internet or telecommunications failures, platform outages, or third-party service failures.## 20. Time Limit for Claims
To the extent permitted by law, claims arising from or related to the App should be brought within 12 months after the claim arises.
This does not limit any non-excludable statutory limitation period.## 21. Governing Law and Jurisdiction
These Terms are governed by the laws of Western Australia, Australia, without regard to conflict of law principles.
Subject to applicable law and non-excludable rights, you and we submit to the non-exclusive jurisdiction of the courts of Western Australia and appellate courts from them.## 22. Notices and Electronic Communications
You consent to receive notices electronically (including in-app and website notices). You are responsible for reviewing updated Terms and notices.## 23. Severability
If any provision is held invalid or unenforceable, the remaining provisions remain in full force and effect.## 24. No Waiver
Failure to enforce any provision is not a waiver of any right.## 25. Entire Agreement
These Terms and the Privacy Policy form the entire agreement between you and Rowen Wittenbaker regarding the App and supersede prior understandings relating to the App.## 26. Assignment
You may not assign or transfer these Terms without prior written consent. We may assign these Terms in connection with merger, acquisition, sale of assets, or by operation of law.## 27. Contact
Questions about these Terms: [email protected]